Better Letters and Emails

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Good writing ensures your message is understood quickly and clearly both in social as well as business circles.

This class develops your understanding of how to write clear, concise, correct and complete emails and letters. It covers the structure of letters and emails, understanding your purpose and audience, tone, word choice, writing style, editing and proof reading, and how to best achieve your intended outcome. You will learn about structure, purpose, tone, word choice, editing and more, to give you the confidence to write like an expert.

Course ID BRU1424
Price $195.00 (GST exempt)
Start date Friday, 23 February 2018
Finish date Friday, 23 February 2018
Sessions 1 session of 7 hours
Time 9.30am - 4.30pm
Tutor Sussan Fallon
Location CIT Bruce
Status Module is finished.


We recommend you bring your own lunch, as canteen facilities may not be available during the week and are not available of a weekend

More Information


'Clear delivery, with humour. Able to respond to all questions." Peta
"Update skills, was concise, relevant and was able to be put into a day! Provides an ideal refresher for full-time workers."
'Very engaging tutor." Maya

About your tutor:
Sussan has lived in Canberra 25 years, with a teaching background for 20 years, specialising in dyslexia and autism.

She has recently been facilitating contracts in the public service; general writing courses; speed reading; report writing; minute taking; editing; grammar and punctuation; ESL.

Sussan has a passion for grammar and punctuation, seeing a real need for it in the business domain. Her philosophy is: People can run, but cannot hide from the need to write. Anyone can learn to write - it is just another skill that can be learnt.

Location: CIT Bruce

Address: 35 Vowels Crescent, Bruce

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Centre for Short Courses

Postal Address

  • PO Box 226
  • Jamison ACT 2614
  • Canberra, Australia

Physical Address

  • J Block, Room J013
  • Vowels Crescent
  • Canberra Institute of Technology
  • Bruce Campus
  • Haydon Drive, Bruce ACT 2617
  • Canberra, Australia

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